Shipping Policy

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Thank you for shopping with Sophiluxa. We want to make your shopping experience as smooth as possible, so here are the details about our shipping policies.

We currently ship to the following locations:

• [List countries or regions you ship to, e.g., USA, Canada, Europe, etc.]
• [Optional: Mention if international shipping is available or not]

Note: We do not currently ship to [list any specific regions/countries where shipping is unavailable].

• Orders are typically processed within [insert time, e.g., 1-2 business days].
• Orders placed after [insert time, e.g., 3 PM] or on weekends and holidays will be processed on the next business day.

Note: Processing time may be delayed during peak seasons or due to unforeseen circumstances. You will be notified of any delays via email.

We offer the following shipping methods:

• Standard Shipping: [Insert delivery time, e.g., 5-7 business days] – $[Insert cost]
• Expedited Shipping: [Insert delivery time, e.g., 2-3 business days] – $[Insert cost]
• Overnight Shipping: [Insert delivery time, e.g., next business day] – $[Insert cost]

Free Shipping: Orders over [Insert amount, e.g., $50] are eligible for free standard shipping.

Note: Shipping costs are calculated at checkout based on your location and selected shipping method.

Once your order has shipped, you will receive an email with a tracking number and a link to track your shipment.

If you haven’t received a tracking number or if there is an issue with tracking your order, please contact us at [Insert customer service email or phone number].

Sophiluxa is not responsible for lost or stolen packages once they have been delivered. We recommend contacting the carrier directly to resolve any delivery issues. If you believe your package has been lost or stolen, please contact us, and we will assist you in filing a claim.

Please ensure that the shipping address you provide is accurate. If there is an error in the address provided, please contact us immediately. We are not responsible for delays or issues caused by incorrect address information.

Please refer to our [Return & Exchange Policy] for detailed instructions on how to return or exchange items.

If you have any questions about our shipping policy, feel free to contact us at [Insert customer service email/phone number].

Thank you for choosing Sophiluxa!